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Bookmark this page and check back frequently to read our latest reviews of books, videos, and other materials on topics of interest to Human Resources professionals. You may submit a suggestion for material you would like Basil Rouskas Associates, Inc. to review in this column. Please include subject, title, author, and type of media in your e-mail message.
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| 7 Habits of Highly Effective People (The) Dr. Stephen R. Covey: This book is the handbook for the ‘90s and for anyone who wants to take control of his or her life, business, and career. In this New York Times #1 best-seller, Dr. Covey reveals the seven habits all successful people share, and he’ll show you how to implement them in your life. |
| 50 Creative Training Closers Lynn Solem & Robert N. Pike: These fifty surefire training-session closers dramatically improve retentiveness because they leave participants with an unforgettable, memory-jogging impression. training masters Solem and Pike list the time and equipment needed for each closer, along with a suggested group size and an intended purpose so you can choose the closer the best serves your presentation. |
| 101 Ways to Make Training Active Mel Silberman: These trainer-tested activities will enliven your sessions and deepen learning and retention. The volume contains more than 160 training tips that show how to gauge participant expectations, regain control of the group, make lectures more active and much more. |
| 1001 Ways to Energize Employees Bob Nelson: From the management specialist and author of the innovative national bestseller, 1001 Ways to Reward Employees, comes a practical handbook stuffed with ideas for increasing employee involvement and enthusiasm-one of the main keys to an organization’s success. Weaving together case studies, examples, suggestions, and quotes from hundreds of America’s most energized businesses and business leaders, Bob Nelson brings you a how-to for getting not just the most-but the best-from everyone in your organization. |
| 1001 Ways to Reward Employees Bob Nelson: Here for anyone who runs a business, manages employees, leads creative groups or oversees a department, is a chock-full guide of rewards of every conceivable type for every conceivable situation.. This book offers over a thousand innovative ideas beyond the expected raise and/or promotion. |
| Action Learning David Dotlich & James Noel: Action Learning embroils "students" in emotionally intense, team-oriented experiences that directly address the immediate strategic needs of the organization. Here, authors Dotlich and Noel detail the many Action Learning sessions they’ve conducted at Shell, Ameritech, Citibank, and other leading corporations that have used Action Learning to quickly and successfully implement a variety of tactical and quantum change initiatives. Read our full review |
| Advancing Women in Business - The Catalyst Guide This guide details t he best practices of corporations noted for their ability to cultivate and leverage the abilities of their female employees. Stories of initiatives undertaken at Deloitte & Touche, J.C. Penny and DuPont, among other companies, coupled with practical , hands-on advice, illustrate a compelling framework organizations can follow to more fully develop their own human capital. |
| Anatomy of a Great Executive (The) John Wareham: Penetrate the executive mask; "Size up" virtually anyone-quickly and accurately; become a truly great executive yourself. |
| Art and Science of 360 degree Feedback (The) Richard Lepsinger & Anntoinette Lucia: 360 degree feedback is revolutionizing the way American corporations are achieving business goals. And this book tells you exactly how to implement a 360 degree program of your own. The comprehensive approach makes this unprecedented how-to-guide indispensable to anyone considering 360 degree feedback for their place of work. |
| Beyond the Myths and Magic of Mentoring Margo Murray: Step-by-step guidelines show how to create a cost-effective program that fosters employee learning and growth, is personally rewarding for mentors and contributes measurable to organizational performance. |
| Boards at Work Ram Charan: Filled with specific instructions and strategies, Fortune 500 examples and real-time tools for initiating transformations, Board at Work affords every corporation access to an unrealized source of competitive power. |
| Communicate with Confidence Dianna Booher: Dianna Booher has distilled over 600 of her proven speaking and listening tips into a single fast-access primer-one that can help you think on your feet, organize your ideas for impact, build credibility and loyalty and instantly answer questions from customers..bosses..coworkers..even your spouse! |
| Competency-Based Performance Improvement David D. DuBois: Focused on practitioners’ experiences-both successful and unsuccessful-this book provides an approach to improving individual performance in ways that help achieve change in organizations. It also addresses the issue of organizational responsibility for ensuring the success of performance improvement through reinforcement and change. |
| Conducting Training Workshops Eileen K. Van Kavelaar: Readers will discover how to establish learning objectives, how to express themselves clearly, how to build rapport with an audience, how to ask and answer questions, and how to choose and use training aids among other essentials. |
| Corporate Universities: Lessons in Building a
World-Class Work Force Jeanne C. Meister: A behind the scenes look at the nature and future direction of corporate universities. Meister reveals how corporate universities are creating a market-driven education model for the 21st century. |
| Courageous Messenger (The) Kathleen D. Ryan, Daniel K. Oestreich,George A. Orr III: This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without compromising your position..or your job. |
| Creating an "Open Book" Organization Thomas J. McCoy: This book is filled with step-by-step guidelines, real-world examples of concepts in action, and proven implementation tools-like the E4-R4 Partnership Checklist, a powerful combination of four management practices and four employee expectations to help you successfully develop a long-term partnership between company and employee. |
| Creating Training Miracles Alastair Rylatt & Kevin Lohan: Each chapter of this cutting-edge guide introduces readers to a dynamically different training method and opens with a story that demonstrates how that method works. Covers emerging trends in training such as globalization, competency-based training and the high-tech delivery of training. |
| Cubicle Warfare Blaine Pardoe: Pardoe’s thesis is that survival in today’s corporation or governed bureau depends on one thing - your ability to master the game of office politics, dubbed rightly here as "Cubical Warfare" Acknowledging that the art of office politics is as old as organized commerce, Pardoe insists that the advent of outsourced labor and the end of the one-company career have upped the intensity, sophistication and import of the art. |
| Dealing with Difficult Participants Bob Pike & Dave Arch: Situation specific strategies and techniques show how to identify introverts, procrastinators, know-it-alls and other difficult participants and deal with each of them effectively. |
| Designing Cross-Functional Business Processes Bernard Johann: Integrates systems theory, economics, and psychology to provide detailed procedures, checklists, data-analysis worksheets and other essential resources. |
| Designing Performance Appraisal Systems Allan M. Mohrman Jr., Susan M. Resnick-West, Edward Lawler III: The authors examine and evaluate the common approaches to appraisals, and show how they can be integrated into a single, effective system. HR professionals will learn how to define performance and measure it, when and how to give and receive feedback, and how often appraisals should be made. |
| Designing Work Groups, Jobs and Work Flow Toni Hupp, Craig Polak, Odin Westgaard: An integrated approach to designing work units using the most powerful of reengineering tools. |
| Discontinuous Change (The) Nadler, Shaw etal (Good articles on phases of organizational change, leadership capability, company identity and organizational architecture. BRA Inc. has used concepts from this book extensively in their Change Management symposia/workshops.) |
| Do Lunch or Be Lunch Howard H. Stevenson with Jeffrey L. Cruikshank (The Power of Predictability in Creating Your Future): This book states that predictability is the most powerful management tool. The authors analyze popular change programs such as reengineering, continuous improvement and restructuring to emphasize the need for understanding the consequences before implementing any initiative. |
| Don’t Worry Make Money Richard Carlson (Easy reading with a lot of good tips on a variety of subjects. Condensed wisdom. About 100 topics addressed on 1 to 2 page format each. It comes from the philosophy of "abundance" and it does a really great job in offering antidotes to personal and organizational anxiety). |
| Driving Fear Out of the Workplace Kathleen d. Ryan & Daniel K. Oestreich: Ryan and Oestreich revisit their original, best-selling work to confront the fears that permeate today’s organizations-so that they can become the high-trust, high-performance organizations of tomorrow. |
| Dynamic Enterprise (The) Lisa Friedman & Herman Gyr: Internationally renowned consultants Friedman and Gyr take into account all of the forces - internal and external - that affect the long-term success of a business and integrate them into an unprecedented model leaders can use to drive a wide variety of change initiatives. |
| Emotional Intelligence at Work Hendrie Weisinger, Ph.D.: Dr. Hendrie Weisinger shows managers exactly how they can use EI to their organization’s advantage…and enhance their own personal careers as well. Filled with scores of real-world examples, dozens of exercises and a step-by-step action plan for mastering EI techniques, this is the only work that translates the theories surrounding EI into a practical how-to anyone can follow. |
| Empowered Manager (The) Peter Block: In this acclaimed best-seller, author Peter Block offers practical strategies for kindling in oneself and others the entrepreneurial spirit that makes organizations thrive and which leads to a more successful, fulfilling life. |
| Empowered Teams Richard S. Wellins, Wiliam C. Byham, Jeanne M. Wilson: Get the frank answers to important questions about teams, including how they work, what makes them effective, and how to get them going. Based on a survey of over five hundred organizations and the in-depth study of twenty-eight top companies. |
| Ergonomics Made Easy: A Checklist Approach Deborah Kearney: This book examines the relationship among ergonomics, safety, quality and productivity. It discusses the cost-effectiveness of an ergonomic program and describes how to evaluate a worksite and make accommodations. |
| Executive Teams David A. Nadler, Janet L. Spencer &Assoc.: The authors leverage real-world initiatives undertaken at Xerox, Corning, AT&T, and other top companies to demonstrate exactly what executive teams are all about and detail the proficiencies CEOs must master to ensure their success. |
| Facilitator’s Guide to Participatory
Decision-Making Sam Kaner, with Lenny Lind,Duane Berger,Catherine Toldi & Sarah Fisk: The best how-to manual designed to help groups increase participation and collaboration, honor diversity and make effective decisions. You will learn tips and techniques to gather diverse points of view, build a shared framework of understanding, and develop inclusive solutions to reach closure. |
| First Things First Dr. Stephen R. Covey, A Roger Merrill & Rebecca R. Merrill: How often have we heard others-or ourselves-say, "I have too much to do-and not enough time to do it all." This book transcends the traditional time-management prescriptions of faster, harder, smarter and more. This book is a revolutionary guide to managing your time by learning how to balance your life. Rather than focusing on time and things, this book emphasizes relationships and results. |
| French or Foe
Polly Platt has authored a very useful book to help the reader understand the essence of being French. The book's primary purpose is to help the US businessperson and her / his family make the French assignment a success. |
| Goal (The): A Process of Ongoing Improvement Eliyahu M. Goldratt & Jeff Cox: This book, about production and operations management, is different from any business management book you’ve ever read. It is written in the form of a novel. Its hero is Alex Rogo, manager of a failing manufacturing plant. To save the plant, Alex must learn to rethink the basic assumptions that have guided his entire business career. |
| Group Level Team Assessment W. Brendan Reddy: This ten-step, systematic assessment process encourages group input from start to finish. Together, managers and team members generate and review data, formulate an assessment and produce action plans. It gives teams a picture of where they are now and where they want to go based on their own perspectives. |
| Groups That Work (And Those That Don’t) J. Richard Hackman, Editor: Detailed examinations of twenty-seven diverse work groups including task forces, top management groups, production teams, and customer service teams offer insights into what factors affect group productivity, and what leaders and group members can do to improve group effectiveness. |
| Guidebook for Performance Improvement (The) Roger Kaufman, Sivasaliam Thiagarajan, Paula MacGillis, Editors: This planning guide mixes all of the current approaches (Quality, reengineering, job-task analysis, reward programs, and others), synthesizes those approaches and relates them to the ultimate goal of customer satisfaction. |
| Handbook of Human Performance Technology Harold D. Stolovitch, Erica J. Keeps, Editors: Tracing the roots of HPT, this book explains its theoretical underpinnings and unveils an array of proven techniques for using technology to enhance both individual and organizational performance. |
| High Flyers Morgan W. McCall, Jr. Why leaders derail and why they succeed. |
| High-Impact Hiring Joseph Rosse & Robert Levin: High-Impact Hiring presents those who hire with a can’t miss system for attracting and selecting the most highly qualified, effective employees possible. |
| How Organizations Learn Anthony J. DiBella & Edwin c. Nevis: DiBella and Nevis give readers a big-picture view of learning organizations, integrating the three prevailing views by which they’re defined into a single, comprehensive framework. They then present issues, strategies and tactics for developing learning capacity within your organization. |
| How to Be a Star at Work!Robert E. Kelley: This book covers initiative, networking, self-management, perspective, followership, teamwork,leadership, organizational savvy, and show and tell. |
| Human Equation (The) Jeffrey Pfeffer: Building profits by putting people first. Pfeffer boldly sets out to make, not just the moral case, but the business case for higher wages, no-layoff policies, open-book management, fat training budgets, self-managed teams, profit-sharing, and other worker niceties that management has traditionally resisted. |
| Human Value Management Jac Fitz-enz: This book demonstrates how to shift focus from the administration of traditional personnel programs to proactive support for organizational goals. |
| Improving Performance Geary A. Rummler & Alan P. Brache: Rummler and Brache provide rich case-study documentation of performance improvement efforts at Hewlett-Packard, Shell Oil, Citibank and many other companies faced with the challenge of managing change. |
| Inspiring Commitment Anthony Mendes: This book helps you improve employee commitment and performance through effective goal maintenance, decision-making and team-building. Foster loyalty traits with interactive exercises, including a "commitment questionnaire" and help employees handle downsizing, global competition, family and other issues. |
| Instructor Excellence Bob Powers: This hands-on guide to masterful training establishes standards of excellence by which you can set and measure your own goals. Plus it provides a wealth of tools and instruments for translating its recommendations into immediate action. |
| Intellectual Capital: The New Wealth of
Organizations Thomas A. Stewart: As the "knowledge economy" takes hold across the globe, businesses are reevaluating their capital assets in human terms. Author Stewart covers intellectual capital’s "hidden gold" and shows organizations where to find it, how to manage it, as well as the dangers of overinvesting in knowledge. |
| Intervention Skills W. Brendan Reddy: This manual explains how and under what circumstances process facilitators should intervene to make a group’s work more effective. It also shows how to help groups identify, diagnose and resolve problems as they occur. |
| Knowledge-Enabled Organization (The) Daniel R. Tobin: Tobin’s exciting new approach to learning links training and development with viable, job-related, bottom-line driven activities. |
| Leadership I.Q. Emmett C. Murphy: What makes a great leader tick? You’ll find the answers to that question and more in this book, based on a study of 18,000 managers from around the world. 1,000 of those managers were identified as demonstrating exceptional leadership abilities-then the author began isolating what made them that way. The resulting observations can help you build a successful leadership development program. You can also measure your "Leadership I.Q." with a test included at the end of the book. |
| Leadership Odyssey (The) The Leadership Odyssey outlines 37 abilities and attributes that define the successful manager of the future, and shows how to master them all. Readers will benefit from a synthesis of the latest thought on the subject plus a wealth of learning tools, self-assessment materials and expert advice from professionals with more than 20 years of leadership-development experience. |
| Leading Without Power Max De Pree: A compelling work that speaks to the very purpose of our organizations and our lives. In today’s information-based business world, where the true assets go home at night, leaders can no longer force loyalty; they must win it. And with his usual warmth and wisdom, Max De Pree shows today’s leaders how to lead without power and transform their organizations into movements that fulfill the human spirit. |
| Learning Alliance (The) Robert O. Brinkerhoff & Stephen J. Gill: Use this practical four-phase method to design and implement training as an integrated system - one strategically linked to business goals, customer needs and continuous improvement. Step by step, the authors explain how to build the critical alliances between key players in the learning process to produce and sustain measurable results. |
| Learning as a Way of Being Peter B. Vaill: A thoughtful critique on the roots of management education. The author argues that learning must be marked by strong self-direction, a willingness to take risks and an openness to the lessons that life teaches outside formal training. |
| Lighten Up! Survival Skills for People Under
Pressure C.W. Metcalf & Roma Felible: Humor can help you thrive in change, remain creative under pressure, work more effectively, play more enthusiastically and stay healthier in the process. Lighten Up shows you how to build these skills so that you can see the absurdity in difficult situations and take yourself lightly while you take your job, problem or challenge seriously. |
| Management Team Handbook (The) Marie G. McIntyre: Backed by extensive research involving some seventy-two management teams, and by the professional acumen of the author herself, a management team specialist with nearly twenty years of consulting experience, this book features a flexible team model, specific action steps, and a variety of self-assessment tools. |
| Manager’s Guide to Globalization, Second
Edition Stephen H. Rhinesmith: In the second edition of this definitive management tool, Rhinesmith expands upon the six mindsets needed by managers in a global organization and adds new examples of what companies are doing to change from geographic to global operations. The techniques they use to stay fast, flexible and responsive to both global and local markets are highly instructive for anyone coping with the globalization phenomenon. |
| Managing Performance Improvement Projects James Fuller: This comprehensive guide to creating performance technology helps readers plan, monitor, track and manage the people, time, money, and quality of work devoted to human performance technology projects. |
| Managing Workforce 2000 David Jamieson & Julia O’Mara: Using examples from over eighty organizations, this practical guide to human resource development strategies shows how to attract, make the best use of, and retain employees of different skills and perspectives. |
| Masterful Coaching Robert Hargrove: This book offers specific strategies for transforming yourself into a facilitative leader, coach, and mentor. It will provide you with the ideas, methods and tools that enable you to make the difference you have always wanted to make. |
| Mastering the Game Kerry Johnson: This book on people skills in selling and marketing, will give you new insights into areas like buying signals, which colors and words work best in direct mail, discovering how to gain trust, and closing techniques of the super producers. |
| Maximizing the Value of 360-degree Feedback Walter W. Tornow, Manuel London & CCL Assoc.: Readers will discover precisely how they can use 360-degree feedback as a tool for achieving a variety of objectives such as communicating performance expectations, setting developmental goals, establishing a learning culture and tracking the effects of organizational change. Detailed guidelines show how 360-degree feedback can be designed to maximize employee involvement, self-determination and commitment. Filled with case examples and a bevy of instructive instruments. |
| Measuring Customer Satisfaction Bob E. Hayes: This new edition not only shares the real-life success stories of companies that used the strategies presented here - it brings you up-to-speed with all the latest sampling and reliability measurement methods. |
| Mediation & Arbitration of Employment Disputes John T. Dunlop & Arnold M. Zack: Alternative dispute resolution (ADR) is a revolutionary trend that offers employers and employees alike the potential for resolving disputes in a fair and reasonable manner, at tremendous savings to everyone involved. |
| Mentoring Floyd Wiekman & Terri Sjodin: This book shows you how to use the mentor-protégé relationship to achieve personal, professional, economic and emotional goals. |
| Mission Possible Ken Blanchard: Best-selling authors Ken Blanchard and Terry Waghorn take the latest growth strategies and organizational change theories out of the ivory tower think-tanks and put them right into your hands. their groundbreaking Five Point Plan shows you exactly how to get maximum results from your employees each and every day, achieve short-term organizational objectives, effectively plan for the future without sacrificing current goals, identify and motivate doers and planners, organize teams with winning attitudes and more. |
| Navigating Change: How CEOs, Top Teams & Boards
Steer Transformation Donald C. Hambrick, David A. Nadler & Michael Tushman: Bridges the gap between theory and practice and brings together the latest insights and ideas on senior leadership from the world’s foremost business thinkers and practitioners. Successful corporate transformation requires vigilance and clarity of purpose from three distinct parties: the CEO, the top management teams and the board of directors. This book examines all three and their roles in designing and implementing corporate change. |
| Organizational Change That Works Robert W. Rogers, John W. Hayden, B. Jean Ferketish with Robert Matzen: This practical, nonacademic reference tool outlines a value-driven change that aligns cultural strategies with business strategies. If you play an instrumental role in determining your organization’s future, this book will provide you with a clear map of the journey ahead, including suggestions for enduring optimal results. |
| Organizational Culture and Leadership Edgar H. Schein: Focusing on the complex business realities of the ‘90s, Schein shows how to identify, nurture and shape the cultures of organizations and presents critical new learnings and practices in the field including additional work on subcultures. |
| Organizational Guide to Telecommuting: (An) George M. Piskurich: Many organizations are faced with responding to employee requests to institute a telecommuting program. Yet, setting up such a program is not without its challenges and pitfalls. Piskurich provides you with a concise guide to help your organization develop a complete telecommuting program. |
| Organizational Surveys Allen I. Kraut, Editor: This "report from the field" uses numerous examples from a variety of organizations to show how you can use surveys to examine any facet of your operation. Covers the basics from setting expectations to extrapolating data to reporting results to management. |
| Path (The) Laurie Beth Jones: Inspirational book with excellent guidelines on how to set personal vision, mission and goals. A bit religious in tone but still a great resource. The ideas-with slight modifications-have been applied by BRA to create a pragmatic approach to consensus required to reach an organizational Vision statement within one session. great medication to endless meetings and thousands of dollars spent by organizations every year for that purpose. |
| Performance Appraisal James Smither, Editor: This book introduces readers to thought and theories on the cutting edge of the profession. It provides nuts-and-bolts guidance to a broad spectrum of timely issues such as legality, fairness, team settings and incentive programs. |
| Performance-Based Instruction Dale M. Brethower & Karolyn A. Smalley: This incredible resource shows how to design and implement lost-cost, high-performance training programs that dramatically increase employee productivity in direct support of specific organizational goals. Includes a Microsoft Word diskette for creating customized, quick-implementation job aids. |
| Performance Imperative (The) Howard Risher, Charles Fay, Editors: Leading-edge thinkers and practitioners including Edward E. Lawler III, Susan A. Mohrman and Philip B. Crosby share their expertise as they explore the new role of human resources in improving organizational and human performance. |
| Productive Workplaces Marvin R. Weisbord: Top companies have used employee-involvement techniques to increase output, cut costs, create strategic plans, manage conflict, and generally make an organization more competitive. |
| Relationship Marketing Jay Chalmers, CEO of TEC: Chock full of good ideas and techniques about this interesting pull type of Marketing. |
| Revolutionizing Workforce Performance Jack E. Bowsher: Improve performance at every level of your organization! Bowsher provides "how to" guidelines for restructuring a training department to focus on breakthroughs in workforce performance. You will learn how to implement quality measurements and a process for continuous improvement for the performance systems within every major job category. |
| Rewarding and Recognizing Employees Joan P. Klubnik: This resource shows you how to use the power of recognition to improve workforce morale and motivation, enhance productivity and job satisfaction and increase your firm’s competitive advantage. |
| Running Things Philip B. Crosby: Whether you want to run a boy scout troop or a multinational corporation, you’ll discover the secrets of organizing and motivating people in an entertaining, fun-to-read style. |
| Sales Magic Kerry Johnson: New research has shown that prospects buy rapport and trust first, your product second. Unless you have 10 years to make a sale, you must learn how to gain rapport and trust within the first few minutes. |
| Self-Directed Work Teams Jack D. Orsburn, et. al.: This book shows you how to boost productivity and quality through self-directed work teams. Implement this revolutionary new service and manufacturing method to motivate line employees and improve job performance - and reduce the need for layers of bureaucracy. |
| Skilled Facilitator (The) Roger M. Schwarz: The author offers a comprehensive reference that pinpoints the skills needed to produce highly creative groups with superior problem-solving abilities. A groundbreaking section on facilitative leadership shows how expertly managed groups can improve the overall effectiveness of an organization, increase employee commitment and enhance company flexibility. |
| Smart Thinking for Crazy Times: The Art of Solving
the Right Problems Ian Mitroff: This book directs organizational leaders to ask the appropriate questions to lead them to solve problems, as opposed to automatically falling back on popular business solutions, such as layoffs or downsizing, without examining all the issues or exploring all the options. |
| Stop Managing, Start Coaching Jerry W. Gilley & Nathaniel W. Boughton: This book shows you how to use performance coaching to enhance employee commitment and productivity in your company. Eliminate managerial malpractice and design a practical, cost-effective human resource development process for dramatic performance improvements. |
| Strategic Thinking: Guide to Identifying and Solving
Problems Roger Kaufman: This book helps readers shape the thinking process with proven concepts and tools, including mega, macro, and micro levels of strategic planning, feedback and questioning skills, model building, and visioning. |
| Teams at the Top Jon R. Katzenback: Unleasing the potential of both teams and individual leaders |
| Teamwork from Start to Finish Fran Rees: This best-selling author of "How to Lead Work Teams", leads you through each step, showing how to keep every team focused, and how to assign roles, establish guidelines, review performance and give rewards. |
| To Lead Is To ServeShar McBee: This book offers plenty of advice for others in the workplace. The 228-page book covers topics such as praising others, listening, holding informative meetings, working with teams and fostering creativity. |
| Tools and Activities for Strategic Planning Rod Napier, Clint Sidle, Patrick Sanaghan: This book packs dozens of hands-on exercises, tools and techniques for involving employees and management in the planning process…gathering feedback from management about the current state of your organization, creating an organizational mission, vision and values statement .implementing that vision into a real-world strategy and more. |
| Tools for Virtual Teams-A Team Fitness Companion Jane E. Henry & Meg Hartzler: This book removes the mystery behind virtual teams, showing you step-by-step how to overcome many common barriers that plague virtual teams-including the act that they rarely meet together in person, speak different languages, reside in different time zones, work for different organizations and others. |
| Transitions William Bridges: Good process book written with a non-academic counseling narrative style-Value of it is the diagramming of the transition process into Disengagement with the old, Neutral Zone and New Beginnings states. Normalizes the confusion stage in the middle and helps shed light on the continuous nature of transition contrasting it with other approaches that emphasize the life cycle approach. According to Bridges, transitions take place at every cycle of life. |
| Ultimate Rewards (What Really Motivates People to
Achieve) Steven Kerr: Articles and interviews from Harvard Business Review on individual and organizational motivation. |
| Virtual Teams Jessica Lipnack & Jeffrey Stamps: This book takes you beyond teams into the new world of work-at-a-distance. The authors show you how to effectively start, implement, and maintain virtual teams in your own organization. |
| Virtual Learning Roger Shank: A combination of both instruction and entertainment. In this book you’ll find out Why you can’t learn when you’re bored to death, Why the knowledge gap keeps growing, How organizations can create a safe environment for people to fail in, How companies can overcome cultural obstacles and Why storytelling is so important and how companies can create their own anthology of stories. |
| What Every Supervisor Should Know Lester R. Bittel & John W. Newstrom: Designed in an easy-to-access modular format, this highly acclaimed working tool spells out clear-cut strategies to help you expertly handle the daily problems and challenges you face. |
| Why Didn’t You Say That in the First Place? Richard D. Heyman: Author Richard Heyman breaks the communications barrier that leads to unnecessary and costly misunderstandings. Using anecdotes, checklists and examples taken from actual organizational transcripts as learning tools, Heyman gives you the power to ensure that your point-spoken or written-comes across loud, and most important, clear. |
| Why Teams Can Fail and What To Do About It Darcy E. Hitchcock & Marsha L. Willard: This guide gives you the trouble-shooting savvy to turn fear and intimidation into confidence and motivation.. overcome lack of faith and commitment.. set positive, reachable goals, smooth out adversarial relationships .and overcome the problem of anarchy. |
| Wisdom of Teams (The) R. Bundy: A pocket size book with a lot of good advice and lists for doing work with teams. |
| Working Knowledge: How Organizations Manage What
They Know Thomas H. Davenport & Laurence Prusak: This book will help you develop a preliminary understanding of what knowledge is within an organization. The authors provide a general perspective on how firms work that will give managers a means of improving performance decisively. The findings you will read about in this book evolved from extensive discussions with corporate managers about how knowledge functions in organizations. |
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